The full transition to the Ventra regional fare-payment system is set to be completed by July 1, which is also when Chicago Transit Authority (CTA) and Pace customers will no long be able to use any legacy fares.
CTA riders have up until June 30 to pay for bus or train rides with the older magnetic stripe cards, transportation officials said on Friday. And for Pace riders, customers will not be able to obtain an old transfer card after June 30. Come July 1, Ventra will be the only way for CTA and Pace riders to pay for fares. Public transit riders can purchase Ventra cards at CTA rail stations and various retail establishments in the Chicago area.
Ventra's full implementation had been pushed back while the regional fare-payment system's developer made improvements to its customer service call center and addressed various technical problems.
“For the last three months Ventra has performed well overall, and is used by more than one million riders each day,” CTA President Forrest Claypool said Friday. “We have worked closely with our vendor, [Cubic Transportation Systems], to increase the reliability and convenience of the system.”
Over the next three months, Ventra plans to hold a number of workshops to assist those who need to move their money from old legacy fare cards to a Ventra card. Customers who take part in the events will not have to pay a purchase fee for the new Ventra card.